Accessibility

We want everyone who uses this service to feel welcome and find the experience rewarding, going above and beyond the The Public Sector Bodies Accessibility Regulations 2018.

What are we doing?

To help us make this service a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for this service.

How are we doing?

We're working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we're doing to make that happen.

Success criteria 1.1.1: Non-text Content

We are working with the supplier of the system to fix this issue.

Success criteria 1.4.11: Non-text Contrast

We are working with the supplier of the system to fix this issue.

Success criteria 2.4.1: Bypass Blocks

We are working with the supplier of the system to fix this issue.

Success criteria 3.1.1: Language of Page

We are working with the supplier of the system to fix this issue.

Success criteria 3.3.1: Error Identification

We are working with the supplier of the system to fix this issue.

Success criteria 3.3.2: Labels or Instructions

We are working with the supplier of the system to fix this issue.

Success criteria 4.1.1: Parsing

We are working with the supplier of the system to fix this issue.

Let us know what you think

If you enjoyed using this service, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

You can contact us using our online form or email us at webteam@leicester.gov.uk.

This accessibility statement was last updated on 10th December 2018.